Deck the Palms Login Event

It’s that time of year again! Jasmine Holiday is back with some fun holiday surprises. This holiday season, she’s traveling the world and sharing festive gifts with her fellow Simmers.

Don’t miss out on delightful gifts like the Littlest Neighborhood Library and Slightly Fuzzy Earmuffs. Log in to claim these exclusive treasures. This free, limited-time Event kicks off on December 16, 2025 at 9 a.m. PST and ends on January 13, 2026.

As Jasmine globe-trots through the holidays, she’s sending special gifts your way, like palm trees with colorful lights and collectable magnets to add to your board!

All you need to do is log in and check the event page to find out when Jasmine is sending next. Each login helps you unlock rewards along the progress bar.

Pack Exclusive Rewards

Jasmine has pulled a few special goodies to share during this event like the Creature Comforts Pet Hoodie for cats & dogs (so cute!), perfect for adding more fun stuff to the packs you may already have.

If you don’t currently own the packs associated with these rewards, don’t worry! The rewards you earn will be there waiting for you in the future if you decide to buy the pack.

In Deck the Palms Login Event, Jasmine will send three Pack Exclusive Rewards:

• Creature Comforts Pet Hoodie (The Sims 4 Cats & Dogs Expansion Pack)
• Serious Business Ticket Machine (The Sims 4 Businesses & Hobbies Expansion Pack)
• My Big Voidcritter Child Slide (The Sims 4 Adventure Awaits Expansion Pack)

So Many Opportunities for Rewards!

Get ready for more goodies! This new Login Event amps up the festive fun by shifting from weekly reward drops to more frequent surprises.

And hey, we don’t tell Jasmine Holiday when she can and can’t send gifts, she’s on her holiday! She sends them when she wants to.

How do you collect all of Jasmine’s gifts?

You’ll find new gifts from Jasmine delivered on specific days. Make sure to check the schedule so you can log-in on these days to claim the rewards. If you start the Event late you will find some rewards already unlocked and ready for you to enjoy, but you will need to log in for a few days to unlock all of these festive surprises. Make sure to log in by January 4th to claim them all.

It’s the holidays! With all these gifts coming in, your inventory is full and our delivery folks are doing their best to deliver it all in a timely, orderly fashion.

Logging in on Day 1 of the Event you can claim these new items:

• Slightly Fuzzy Earmuffs
• Naturescapes Magnet Board
• Playful Dolphin Magnet

Unlocks December 19

• Happy Home Mailbox
• Festive Fronds Palm Tree

Unlocks December 24

• Slightly Fuzzy Mountain Boots
• Slightly Fuzzy Mittens
• Stellar Spaceship Magnet

Unlocks December 25

• Littlest Neighborhood Library
• Frosty Snowman Magnet

Unlocks December 26

• Krabby Patty Secret Recipe
• Serious Business Ticket Machine (Business & Hobby Expansion Pack)

Unlocks December 27

• Bikini Bottom Hoodie
• Creature Comforts Pet Hoodie

Unlocks December 28

• Holiday in Sulani Button Up
• Chilly Days Magnet

Unlocks December 30

• Cutest Kiwi Magnet
• My Little Voidcritter Toddler Slide
• My Big Voidcritter Child Slide (Adventure Awaits Expansion Pack)

Unlocks January 2

• Undersea Phone
• Pointiest Dino Magnet

Event End January 13

FAQ

Do I need to log in to my EA account?

A: Yes, by logging into your EA account, you save your Event progress and the rewards you earn from this Event to the account. That way, if you ever need to install The Sims 4 again, you simply need to log back in to gain access to your rewards!

What if I log in and don’t see the Event?

A: The Deck the Palms Even starts on December 16, 2025 at 9 AM PST and ends on January 13, 2026 . Rewards must be claimed before 9 AM PST on January 13, 2026 or they will be unavailable.

Please make sure you are online and logged into your EA Account. If you still do not see the Event, you may need to restart The Sims 4 or disable any UI mods you have installed.

Will this Event be available to everyone?

A: Yes! The free Deck the Palms Event will be available to all players from December 16, 2025 to January 13, 2025.

Why am I unable to claim an unlocked reward after logging in?

A: Certain rewards unlock on different days during the event, each new day that you log in while there are unlocked rewards, you will progress to the next set of rewards that are available. For example, if you start the event late, there may be several rewards that are already unlocked, but you will still need to log in daily to redeem new rewards until you are caught up to the current locked rewards.

Can I still complete the Event if I start late?

A: In order to get all the rewards, you will need to log in on January 4, 2026. Then, you will have access to all the previous weeks’ rewards and earn those rewards every new day that you log in until January 13, 2026.

What are the Pack Exclusive Rewards and how can I earn them?

A: Pack Exclusive Rewards in this Login Event are exclusive items that you can claim if you have the pack that the Reward is tied to. The rewards are:

• Creature Comforts Pet Hoodie (Cats & Dogs Expansion Pack)
• Serious Business Ticket Machine (Businesses & Hobbies Expansion Pack)
• My Big Voidcritter Child Slide (Adventure Awaits Expansion Pack)

What if I don’t own the Expansion Pack?

A: Players need to own the corresponding pack in order to access the rewards. You can claim the reward to your EA account before you own the pack, no worries! It will unlock for you once you have the Pack.

Is there a time limit on Pack Exclusive Rewards?

A: As long as you claim the reward to your EA account, there is no time limit on access to the reward, including after the Event ends! Once you own the associated pack, you can use the rewards you’ve claimed!

The Sims 4 Deck the Palms Login Event will be available beginning on December 16, 2025 on EA app, Epic Games Store and Steam®, PlayStation®5, PlayStation®4, Xbox Series X|S and Xbox One systems.

The Sims 4 Deck the Palms Login Event requires The Sims 4 base game, available free to download with all game updates. See minimum system requirements for the pack.

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